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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jennifer Johnson

December 27, 2024

1  out of  5
rating by Jennifer Johnson
"I had my home insured around 20 years. I filed a claim for my roof and it was denied. They paid a private company to come out and they stated I had storm damage. State Farm decided to come out themselves and stated I had no storm damage. I had three different companies come out all took pictures and confirmed storm damage. Still wouldn’t pay. Each of my cars (3) we’re in accidents of other drivers (2 t-boned, teenager back ended) and they dropped my car insurance despite the car repairs were paid for by the other drivers(one was a State Farm)."
We responded:
"We’re very sorry to hear about your experience and appreciate you bringing this to our attention. Providing excellent insurance services is our top priority, please contact us directly so we can address your concerns and work towards a resolution. Your satisfaction is important to us, and we hope to have the opportunity to improve."
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Stephanie G

October 28, 2024

2  out of  5
rating by Stephanie G
"12 emails to get my son’s existing renters policy in this office updated to his new location in the same state. Max in this office is either poorly trained or has no attention to detail. He continues to get the address incorrect. He didn’t do a needs analysis, just decided what to quote - ignoring what was on the existing policy. They still cannot get the mailing address and garaging address changed on my auto. Another email this morning to Max. Got a one sentence response that was less than adequate. This isn’t the first poor experience we have had with this office. Will be looking to move to another State Farm location if they don’t get their act together."
We responded:
"Thank you for your feedback and for allowing Bethany to speak with you on this issue today. Should you need additional assistance please give us a call here at the office at 417-882-2800 or reach us directly by email. "
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Sylvester Layne

October 23, 2024

5  out of  5
rating by Sylvester Layne
"Great people and amazing customer service Bethany has helped my family tremendously: strongly recommend!!!!"
We responded:
"Thank you so much for sharing your experience! Excited that Bethany has been able to help you! We appreciate you! "
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Robert Varusa

October 22, 2024

5  out of  5
rating by Robert Varusa
"I've been with this State Farm Office for over 10 years. The service provided is excellent. When I have questions about my policy, Mike Breeding is there to help. I encourage everyone to check this office out. Thanks Mike and to all your employees 👍"
We responded:
"Robert, Thank you for your continued support of our office. It is always a pleasure to help you! "
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Luis Ramirez

September 19, 2024

5  out of  5
rating by Luis Ramirez
"Thomas is awesome! Great quick service!"
We responded:
"Thank you, Luis! Thomas is a great asset to our team, and we greatly appreciate you recognizing that! "
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Summer Holton

May 23, 2024

5  out of  5
rating by Summer Holton
"I was looking to switch insurance companies, and find something a little more reasonably priced than my current company. Bethany was extremely helpful and patient while explaining things for me, and switching my quotes around to fit what I needed. I appreciate her guidance so much, she made it such an easy process. I can tell I have made the right choice!"
We responded:
"Summer we are so excited to welcome you to the State Farm Family and help you with all of your insurance needs! We are so glad you got to work with Bethany! "
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Rachel Hughes

May 17, 2024

5  out of  5
rating by Rachel Hughes
"We greatly appreciate the customer service and support provided by Bethany! We feel confident in our insurance because we have an agent who is knowledgeable. She works hard to best serve the customer!"
We responded:
"Rachel, thank you for your honest review. We appreciate your business and feedback. Please share us with your friends and family! We are so happy that Bethany has taken good care of you and we truly believe that will be the case moving forward. We appreciate you! "
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A C

April 30, 2024

5  out of  5
rating by A C
"The process of getting car and rental insurance was very professional. Definitely recommend them !"
We responded:
"Thank you so much for your review! We truly appreciate your business and look forward to serving you and your family. "
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mockastroid 335

March 14, 2024

1  out of  5
rating by mockastroid 335
"State Farm Mike Breedings office has done me dirty after 20+ years of having state farm as my insurance provider. I made a policy change back in August 2023 on a Ford Hybrid, which come to find out Thomas (who works in this office) took the coverage change off my Dodge Challenger instead. Which was noticed in January and fixed. Now I recieved a bill in the mail expecting me to pay the policy change on my Dodge Challenger. A policy change that Thomas did incorrectly on the wrong vehicle. How am I expected to pay for a mistake that wasn't mine made? Anyone have an agent that backs up mistakes made by their employees I can look at switching all my insurance needs too?"
We responded:
"Hello mockastroid 335, Having researched the problem referenced I can assure you that had there been a claims situation on the Challenger we would have rectified the situation and made good on your insurance coverage at that time. Since there had not been a loss, once the error was found we corrected it as of that date 1-9-2024. If we would have back dated this change to August of 2023 you would be back billed for the last 6 months at the higher rate. That did not happen, thus you are not paying for a mistake. We corrected the issue and you have been billed for the current premium as of the date the mistake was rectified. We apologize that this happened, and have reached out to you by email as well. Should you need further assistance or would like to speak with me directly, email me back or call me at the office at 417-882-2800. Thank you. "
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Justus Witty

February 15, 2024

5  out of  5
rating by Justus Witty
"We have had nothing but great experiences with State Farm so far, but especially with our agent Bethany. She is kind, knowledgeable, and quick to help us with whatever we need. I highly recommend!"
We responded:
"Justus, thank you so much for your kind review. We appreciate you and are proud to have Bethany as part of our team. "
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Jeff Bond

February 14, 2024

5  out of  5
rating by Jeff Bond
"Couldn’t be more pleased with State Farm’s handling of a recent claim. Mike Breeding and his team were awesome and our adjuster (Aaron) was extremely professional."
We responded:
"Jeff, thank you so much for your kind words. We strive to provide the best service for our clients. We appreciate you! "
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Zane Stevenson

December 7, 2023

5  out of  5
rating by Zane Stevenson
"Mike and his team are the best in the insurance business! I would highly recommend them as they have your best interest at heart. Very knowledgeable!."
We responded:
"Zane, we truly appreciate you and you vote of confidence in us. We are overjoyed that you are our client and friend! "
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Samantha Frazier

December 7, 2023

5  out of  5
rating by Samantha Frazier
"Bethany is known for her willingness to go above and beyond for her clients. Anyone would be lucky to have her as their agent. She is knowledgeable and hardworking. You can trust she has your best interest at heart when it comes to your insurance needs. ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Samantha, thank you for trusting us with your insurance needs. We are happy to hear that Bethany has taken good care of you and that you recommend her to others! "
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Adriana Fritz

October 18, 2023

5  out of  5
rating by Adriana Fritz
"Bethany was helpful and quick to respond to our requests. Thank you for being flexible!"
We responded:
"So glad that Bethany was able to assist you. Thank you so much for your great review and support. We appreciate it! "
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Larry MacMillan

September 29, 2023

5  out of  5
rating by Larry MacMillan
"Bethany was great. Polite, Professional and Pleasant. Feels great to be back with Mike Breeding at State Farm. Thank you very much."
We responded:
"Larry! So glad to have you back with us. Happy that Bethany was able to assist you. "
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Branton Harris

September 29, 2023

5  out of  5
rating by Branton Harris
"Bethany was quick, friendly and thorough in her assistance!"
We responded:
"We are so happy you've had a good experience with Bethany. We are excited she is on our team, and we look forward to helping you with all your needs! Mike Breeding"
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Jordan Burns

September 15, 2023

5  out of  5
rating by Jordan Burns
"Bethany helped make getting car insurance a very quick and easy experience! She is very easy to work with, friendly, and very knowledgeable. Thank you Bethany for all your help!"
We responded:
"Jordan we are so glad you were able to work with Bethany and have your needs met! We appreciate you! "
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Frank Gchi

September 14, 2023

1  out of  5
rating by Frank Gchi
"Would suggest looking for a different insurance agent."
We responded:
"Mike, we are sorry to hear of your experience. We would like the opportunity to speak with you. Please call our office at your earliest convenience 417-882-2800. Thank you! "
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K Heinlein

August 25, 2023

5  out of  5
rating by K Heinlein
"Mike and his staff are great."
We responded:
"Thank you so much for your wonderful review! We appreciate your recommendation. "
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James LePage

August 25, 2023

5  out of  5
rating by James LePage
"Very responsive and proactive"
We responded:
"Thank you for your great review James! We appreciate your business. "
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Phyllis Mygatt

July 5, 2023

4  out of  5
rating by Phyllis Mygatt
"Good people to work with and little to no waiting to settle a claim."
We responded:
"Thank you Phyliss! We appreciate you! "
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Bethany Wheaton

June 16, 2023

5  out of  5
rating by Bethany Wheaton
"Very impressed with the whole team at this office! They actually take the time to talk with their clients and give them a heads up if their rates change. It’s hard to find an office that cares enough to put a personal touch on interactions. Bethany is great to work with! Highly recommend Mike Breeding’s office to all my friends and family."
We responded:
"Bethany, Thank you so much for your review. We appreciate your business. "
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Nancy Hudson

April 20, 2023

5  out of  5
rating by Nancy Hudson
"I have been a client for many years. Everyone has always been most helpful and friendly."
We responded:
"Thank you so much for your review Nancy! We appreciate you. "
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Mike Watson

April 8, 2022

5  out of  5
rating by Mike Watson
"Great company"
We responded:
"Mike thanks for the 5 star review we appreciate your business."
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Tina Pitre - Bowman

November 15, 2019

5  out of  5
rating by Tina Pitre - Bowman
"St Farm overall has been the most AMAZING Insurance Company we've been blessed to have. We were involved in a Natural Disaster where we'd lost everything, our vehicles, our home and all its contents. Mike Breeding understood that we couldn't wait for Insurance claim to be filed because we needed money right then. The Disaster was in a Sunday and by 8am the next morning, we had emergency cash in hand. Weeks later I saw others waiting on their Insurance, but St Farm had already given us emergency cash, totalled out our home and had us in our rental cars. I know people say that St Farm is more exoensive, but you get so much more during some of the worst moments. Car accidents, natural disasters, accidental damage, they aren't the best moments in our lives. So it really matters who you choose to have with you during those times. All I know is I will always choose to be will State Farm during those moments"
We responded:
"Thank you for leaving such a thoughtful review Tina! We are always happy to provide excellent customer service and help people during times of crisis."