State Farm® Insurance Agent Mike Breeding

"I have been a customer for many years. I called State Farm to inquire about my insurance after a hail storm on 4/28 broke my windshield to ask about coverage. I made it to a call center and they apparently can not access your policies, and I was told I would receive a call back. They call back and to our surprise tell us we are fully covered and no deductible, so we schedule our appointment. Day after the windshield gets replaced I get a call from the window company stating State Farm is not covering anything. State farm initially denied any involvement until I present my "paid" receipt. They admit mistakes were made, but instead of covering the cost they and their partners agreed to decide to push the expense towards me. I am canceling my service"

"Mike Breeding State Farm is the best office in Springfield! I highly recommend and encourage everyone to visit this office for all your insurance needs. The staff are wonderful and very helpful."

"Agents have been very helpful."

"I am a long term client of Mike's office, for more than 15 years. His staffs are very warmed hearted and very patient for any of my questions! A few years ago, my rental house had a hail damage, and State Farm only wanted to pay half of the replacement cost. A staff member from Michael's office called state farm and successfully get me the other half! Highly recommended!"

"Great group to work with!!"

"“I’ve always had a great experience with Mike Breeding State Farm. Mike and his team are always very responsive, helpful, and easy to work with. They go out of their way to make the process simple—whether it’s handling a claim or adding newly insured items. Their customer service is consistently above and beyond, and it’s clear they truly care about their clients. Highly recommend!”"

"I have been talking with Ethan at State Farm. He has been amazing. Got me transferred to auto and renters insurance at a great price. He’s very personal and I can’t thank him enough."

"We had just bought our house and things were good until our mortgage company decided that they weren't going to pay the rest of the homeowners insurance to state farm. Our mortgage company even said we were going to have to get with state farm and get it paid and it was only $105. They refused to pay due to a miscalculation on their part but tried to get out of it. Ethan went above and beyond to fix the problem and they finally got it paid. Thanks Ethan you rock!!!"

"After years and years of automatic renewals, the worst way to find out your home owners insurance was "not renewed" is when the mortgage company tells you they are buying your insurance at whatever price they can find. I call up State Farm, after my house has been uninsured for more than a week, and ask for someone to get back to me ASAP as my house is NOT insured. ASAP to them is leaving my house uninsured for another 3 days.. Supposed to get a call on Monday, no call. Moving all my insurance elsewhere. Update: Issue was resolved promptly by local agent, was more disappointed in the corporate reaction and their definition of "Urgent." When your house is uninsured, three days is an eternity."

"Bethany is very knowledgeable. I was so impressed with her attention to detail and her follow up when she and I reviewed all my policies."

"I highly recommend Bethany on any insurance needs she has made the process easy and simple for me on my properties."

"Had a very helpful and attentive staff. They make visiting the insurance office a lot more tolerable."

"Mike has been my Agent for more than 40 years, ever since I needed liability insurance as a new driver. Later, adding my wife, and then Homeowners Insurance. We raised two girls that both went on our insurance plan. Multiline discounts, good student discounts. We have had a few claims here and there. Both covering our property and someone else's. Mike, his team, and State Farm have always been there for me and my family. Mike is a great guy. He has great people that work for him."

"I had my home insured around 20 years. I filed a claim for my roof and it was denied. They paid a private company to come out and they stated I had storm damage. State Farm decided to come out themselves and stated I had no storm damage. I had three different companies come out all took pictures and confirmed storm damage. Still wouldn’t pay. Each of my cars (3) we’re in accidents of other drivers (2 t-boned, teenager back ended) and they dropped my car insurance despite the car repairs were paid for by the other drivers(one was a State Farm)."

"12 emails to get my son’s existing renters policy in this office updated to his new location in the same state. Max in this office is either poorly trained or has no attention to detail. He continues to get the address incorrect. He didn’t do a needs analysis, just decided what to quote - ignoring what was on the existing policy. They still cannot get the mailing address and garaging address changed on my auto. Another email this morning to Max. Got a one sentence response that was less than adequate. This isn’t the first poor experience we have had with this office. Will be looking to move to another State Farm location if they don’t get their act together."

"Great people and amazing customer service Bethany has helped my family tremendously: strongly recommend!!!!"

"I've been with this State Farm Office for over 10 years. The service provided is excellent. When I have questions about my policy, Mike Breeding is there to help. I encourage everyone to check this office out. Thanks Mike and to all your employees 👍"

"Thomas is awesome! Great quick service!"

"I was looking to switch insurance companies, and find something a little more reasonably priced than my current company. Bethany was extremely helpful and patient while explaining things for me, and switching my quotes around to fit what I needed. I appreciate her guidance so much, she made it such an easy process. I can tell I have made the right choice!"

"We greatly appreciate the customer service and support provided by Bethany! We feel confident in our insurance because we have an agent who is knowledgeable. She works hard to best serve the customer!"

"The process of getting car and rental insurance was very professional. Definitely recommend them !"

"State Farm Mike Breedings office has done me dirty after 20+ years of having state farm as my insurance provider. I made a policy change back in August 2023 on a Ford Hybrid, which come to find out Thomas (who works in this office) took the coverage change off my Dodge Challenger instead. Which was noticed in January and fixed. Now I recieved a bill in the mail expecting me to pay the policy change on my Dodge Challenger. A policy change that Thomas did incorrectly on the wrong vehicle. How am I expected to pay for a mistake that wasn't mine made? Anyone have an agent that backs up mistakes made by their employees I can look at switching all my insurance needs too?"

"We have had nothing but great experiences with State Farm so far, but especially with our agent Bethany. She is kind, knowledgeable, and quick to help us with whatever we need. I highly recommend!"

"Couldn’t be more pleased with State Farm’s handling of a recent claim. Mike Breeding and his team were awesome and our adjuster (Aaron) was extremely professional."

"Mike and his team are the best in the insurance business! I would highly recommend them as they have your best interest at heart. Very knowledgeable!."