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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Heidi Leno

July 2, 2026

5  out of  5
rating by Heidi Leno
"Sending a huge Thank You to Melissa for helping me get auto and renters insurance. Very knowledgeable and quick."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Mike Breeding’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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mike plute

June 29, 2026

5  out of  5
rating by mike plute
"Very responsive when information is needed."
We responded:
"Thank you for the amazing review, mike! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Bobbi Hamm

June 22, 2026

5  out of  5
rating by Bobbi Hamm
"Easy to work with and getting us the coverage we wanted for a decent price."
We responded:
"Thank you for the fantastic review, Bobbi! We are always here to help with your insurance needs here in Springfield . "
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Lee Hollifield

June 17, 2026

5  out of  5
rating by Lee Hollifield
"The entire team at Mike Breeding's office is great to work with. I have worked specifically with Thomas for years, and he normally knows what I'm calling about before he even picks up the phone. They all care, and are people you can trust."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Heidi Frostman

June 16, 2026

5  out of  5
rating by Heidi Frostman
"Melissa Sorah-Vaughn is so extremely professional, informative, sweet, accommodating and helped me way beyond any other insurance professional!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Jessie Riefler

June 11, 2026

5  out of  5
rating by Jessie Riefler
"Melissa was very helpful and kind!!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Mike Breeding’s Team. "
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Randy Jackson

June 5, 2026

5  out of  5
rating by Randy Jackson
"Mike and his entire office are a pleasure to work with!"
We responded:
"Thank you for the fantastic review, Randy! We are always here to help with your insurance needs here in Springfield . "
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Sharon Hollis

June 5, 2026

5  out of  5
rating by Sharon Hollis
"Mike Breeding and his team are very responsive and helpful in every way possible !"
We responded:
"Thank you for your kind review of State Farm Agent Mike Breeding’s Team. We appreciate it!"
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Ashley Moore

June 2, 2026

5  out of  5
rating by Ashley Moore
"Reached out with getting the insurance for our home that we are purchasing and making sure everything was covered, questions answered and everything taking care of!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Mike Breeding’s Team. "
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Glenn Eckert

June 2, 2026

5  out of  5
rating by Glenn Eckert
"Mike and his Team give personal and professional service to their customers. You can buy your insurance from many places, but will you receive the high level of service you expect?
Give them a shot at your business ... I don't think you'll be disappointed."
We responded:
"Thank you for the 5-star review, Glenn! Here on State Farm Agent Mike Breeding’s Team, we are proud to serve our community and appreciate your recognition. "
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Keith S

May 29, 2026

5  out of  5
rating by Keith S
"Mike has been my Agent for more than 40 years, ever since I needed liability insurance as a new driver. Later, adding my wife, and then Homeowners Insurance. We raised two girls that both went on our insurance plan. Multiline discounts, good student discounts. We have had a few claims here and there. Both covering our property and someone else's. Mike, his team, and State Farm have always been there for me and my family. Mike is a great guy. He has great people that work for him.

Update - 05/29/2026
I continue to praise Mike and his Team. We recently had a catastrophic hailstorm in the area. The Team assisted me in getting the claims filed as needed. Also, when have after repair issues with a body shop, they are standing beside me, waiting to assist, if needed."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Bob Murray

May 21, 2026

5  out of  5
rating by Bob Murray
"Mike, I have always appreciated all your help and work on my insurance policies for over 45 years. You are a true friend."
We responded:
"Thank you for the fantastic review, Bob! We are always here to help with your insurance needs here in Springfield . "
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Christopher Taylor

May 20, 2026

5  out of  5
rating by Christopher Taylor
"Helped with all of my needs in a fast and efficient manner."
We responded:
"Thank you so much for the 5-star rating, Christopher! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Melissa Sorah

May 8, 2026

5  out of  5
rating by Melissa Sorah
"Mike Breeding State Farm is the best office in Springfield! I highly recommend and encourage everyone to visit this office for all your insurance needs. The staff are wonderful and very helpful."
We responded:
"We are grateful for your 5-star review, Melissa! Thanks for taking a moment to share your positive rating of State Farm Agent Mike Breeding’s Team here in Springfield . "
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Helen Waggoner

May 7, 2026

5  out of  5
rating by Helen Waggoner
"Agents have been very helpful."
We responded:
"Helen, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Mike Breeding’s Team!"
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Songfeng Zheng

May 1, 2026

5  out of  5
rating by Songfeng Zheng
"I am a long term client of Mike's office, for more than 15 years. His staffs are very warmed hearted and very patient for any of my questions! A few years ago, my rental house had a hail damage, and State Farm only wanted to pay half of the replacement cost. A staff member from Michael's office called state farm and successfully get me the other half!

Highly recommended!"
We responded:
"We are grateful for your 5-star review, Songfeng! Thanks for taking a moment to share your positive rating of State Farm Agent Mike Breeding’s Team here in Springfield . "
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Travis Branstetter

April 28, 2026

5  out of  5
rating by Travis Branstetter
"Great group to work with!!"
We responded:
"We are grateful for your 5-star review, Travis! Thanks for taking a moment to share your positive rating of State Farm Agent Mike Breeding’s Team here in Springfield . "
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Mark Stahlman

April 27, 2026

5  out of  5
rating by Mark Stahlman
"“I’ve always had a great experience with Mike Breeding State Farm. Mike and his team are always very responsive, helpful, and easy to work with. They go out of their way to make the process simple—whether it’s handling a claim or adding newly insured items. Their customer service is consistently above and beyond, and it’s clear they truly care about their clients. Highly recommend!”"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Brandy Channel

February 24, 2026

5  out of  5
rating by Brandy Channel
"I have been talking with Ethan at State Farm. He has been amazing. Got me transferred to auto and renters insurance at a great price. He’s very personal and I can’t thank him enough."
We responded:
"That's awesome to hear! We're thrilled Ethan was able to assist you. Thanks for choosing State Farm!"
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Shawana Sienko

January 28, 2026

5  out of  5
rating by Shawana Sienko
"We had just bought our house and things were good until our mortgage company decided that they weren't going to pay the rest of the homeowners insurance to state farm. Our mortgage company even said we were going to have to get with state farm and get it paid and it was only $105. They refused to pay due to a miscalculation on their part but tried to get out of it. Ethan went above and beyond to fix the problem and they finally got it paid. Thanks Ethan you rock!!!"
We responded:
"Thank you for the 5-star review, Shawana! We’re thrilled to hear you had such a great experience with us here inSpringfield. – Mike Breeding - State Farm Insurance Agent"
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Kevin B

December 3, 2025

4  out of  5
rating by Kevin B
"After years and years of automatic renewals, the worst way to find out your home owners insurance was "not renewed" is when the mortgage company tells you they are buying your insurance at whatever price they can find. I call up State Farm, after my house has been uninsured for more than a week, and ask for someone to get back to me ASAP as my house is NOT insured. ASAP to them is leaving my house uninsured for another 3 days.. Supposed to get a call on Monday, no call. Moving all my insurance elsewhere.

Update: Issue was resolved promptly by local agent, was more disappointed in the corporate reaction and their definition of "Urgent." When your house is uninsured, three days is an eternity."
We responded:
"Kevin, first off I would like to apologize for the inconvenience caused to you. One of our Agent Team Members will be reaching out to you to get this issue resolved. Expect a call from Thomas. "
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C Nunn

April 29, 2025

5  out of  5
rating by C Nunn
"Bethany is very knowledgeable. I was so impressed with her attention to detail and her follow up when she and I reviewed all my policies."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Kevins Backhoe Service

April 28, 2025

5  out of  5
rating by Kevins Backhoe Service
"I highly recommend Bethany on any insurance needs she has made the process easy and simple for me on my properties."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Robert Furr

April 22, 2025

4  out of  5
rating by Robert Furr
"Had a very helpful and attentive staff. They make visiting the insurance office a lot more tolerable."
We responded:
"Your feedback is valued, and we appreciate the 4 stars! We’re so glad you had a good experience with us. Thank you for choosing State Farm for your insurance needs."
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Jennifer Johnson

December 27, 2024

1  out of  5
rating by Jennifer Johnson
"I had my home insured around 20 years. I filed a claim for my roof and it was denied. They paid a private company to come out and they stated I had storm damage. State Farm decided to come out themselves and stated I had no storm damage. I had three different companies come out all took pictures and confirmed storm damage. Still wouldn’t pay. Each of my cars (3) we’re in accidents of other drivers (2 t-boned, teenager back ended) and they dropped my car insurance despite the car repairs were paid for by the other drivers(one was a State Farm)."
We responded:
"We’re very sorry to hear about your experience and appreciate you bringing this to our attention. Providing excellent insurance services is our top priority, please contact us directly so we can address your concerns and work towards a resolution. Your satisfaction is important to us, and we hope to have the opportunity to improve."